As Australia’s population ages, the demand for effective and compassionate aged care services intensifies. Recognising this, the Australian Government has initiated significant reforms set to transform the aged care landscape, particularly focusing on in-home support. These changes aim to prioritise the rights and needs of older Australians, ensuring they receive the care they deserve in the comfort of their homes.
The Shift Towards Support at Home
Starting from 1 July 2025, the current Home Care Packages Program and Short-Term Restorative Care Programme will be replaced by the new Support at Home program for clients who received packages after 12 September 2024. This initiative is designed to help older Australians maintain their independence and continue living in their communities for as long as possible. By 2035, it’s anticipated that approximately 1.4 million people will benefit from this program.
Key Features of the Support at Home Program
The Support at Home program introduces several pivotal changes:
Immediate Funding for Assistive Technologies and Home Modifications: Eligible individuals can access up to $15,000 for essential items such as walking aids, ramps, and safety rails. This ensures that recipients no longer need to accumulate funds over time to afford these necessary modifications.
Enhanced Short-Term Support Post-Hospitalization: The program extends the Short-Term Restorative Care duration from 8 to 12 weeks and doubles the available placements. This enhancement facilitates smoother transitions from hospital to home, promoting recovery and reducing the likelihood of readmission.
Staggered Introduction of Price Caps: Initially set to commence on 1 July 2025, the implementation of government-set price caps on in-home services has been deferred to 1 July 2026. In the interim, providers will continue to set their own prices, ensuring flexibility and adaptability during the transition.
Financial Implications for Recipients
The new program delineates the funding responsibilities between the government and individuals:
Fully Funded Clinical Services: The government will cover 100% of clinical care services, including nursing and occupational therapy, ensuring that essential health services remain accessible to all.
Contributions for Support Services: Recipients will be required to contribute towards support services such as personal care, gardening, and meal preparation. The contribution rates are income-tested, with full pensioners paying a smaller percentage compared to self-funded retirees.

Introduction of the New Aged Care Act
Coinciding with the Support at Home program, the Aged Care Act 2024 will come into effect on 1 July 2025, replacing the existing Aged Care Act 1997 and related legislation. This new Act aims to create a more streamlined and person-centered aged care system. Key aspects include:
Rights-Based Framework: The Act places the rights of older Australians at its core, ensuring they have greater choice and control over the services they receive.
Simplified Access: A single-entry point and a fair, culturally safe assessment process will make navigating the aged care system more straightforward for individuals and their families.
Enhanced Provider Accountability: The Act introduces a new regulatory model to ensure providers deliver safe and high-quality services. The Aged Care Quality and Safety Commission will have strengthened powers to oversee and enforce compliance.
Implications for Aged Care Providers
Providers must prepare for several changes under the new Act:
Advisory Board Requirements: From 1 July 2025, providers are mandated to establish advisory boards to enhance stakeholder engagement, ensuring that the voices of consumers and workers are integral to service delivery.
Financial and Prudential Standards: Updated standards will necessitate robust financial management practices, promoting sustainability and accountability within the sector.
Strengthened Quality Standards: Providers will be required to adhere to enhanced quality standards, focusing on delivering person-centered care that respects the dignity and rights of older Australians.
Looking Ahead
These reforms represent a monumental shift in Australia’s approach to aged care, emphasising dignity, choice, and quality. For older Australians, the changes promise more tailored and accessible support, enabling them to live independently and comfortably in their homes. For providers, the reforms present an opportunity to innovate and elevate the standard of care. As the 1 July 2025 implementation date approaches, staying informed and prepared will be crucial for all stakeholders to navigate this transformative period successfully.


“Fully Funded Clinical Services: The government will cover 100% of clinical care services, including nursing and occupational therapy, ensuring that essential health services remain accessible to all. ” Please clarify exactly what clinical care services are. For example, yesterday I went to the Doctors clinic, I would describe that as a clinical service, does that mean the Government pay 100% of the GP’s charges?
Clinical Services include Nursing Care (wounds, catheters, medication assistance), Allied Health (Physiotherapy, Occupational Therapy), Nutrition support (supplements), Care Management (organising your care services) and Restorative Care Management (short term boost of allied health to get you well).
Doctors are bulk billed for pensioners generally, so this service is already subsidised by the Government, which unfortunately is excluded from the Support at Home Program.
If you would like any further information, please call our office on 1300 46 46 63.